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عنوان صفحه
فصل اول: کلیات
1-1:مقدمه.....................................................................................................................................................................................................1
1-2: بیان مسئله...........................................................................................................................................................................................3
1-3: اهمیت و ضرورت پژوهش.................................................................................................................................................................5
1-4: اهداف پژوهش.....................................................................................................................................................................................8
1-4-1: هدف کلی........................................................................................................................................................................................8
1-4-2: اهداف جزئی...................................................................................................................................................................................8
1-5: کاربرد نتایج.........................................................................................................................................................................................9
فصل دوم
2-1: پیشینه¬ی تحقیق.............................................................................................................................................................................10
2-1-1-:مقدمه...........................................................................................................................................................................................10
2-1-2: پژوهش¬های داخلی....................................................................................................................................................................10
2-1-3: پژوهش¬های خارجی...................................................................................................................................................................13
2-1-4: جمع¬بندی پیشینه......................................................................................................................................................................16
2-2: مبانی نظری پژوهش.......................................................................................................................................................................17
2-2-1: مقدمه:...........................................................................................................................................................................................17
فصل سوم
3-1: مقدمه.................................................................................................................................................................................................65
3-2: روش پژوهش....................................................................................................................................................................................65
3-3: جامعه¬ی آماری.................................................................................................................................................................................65
3-4: واحد آماری.......................................................................................................................................................................................67
3-5: حجم نمونه........................................................................................................................................................................................67
3-6: نحوه¬ی نمونه¬گیری...........................................................................................................................................................................69
3-7: ابزار پژوهش......................................................................................................................................................................................70
3-8: تعاریف مفهومی و عملیاتی متغیرها............................................................................................................................................71
3-8-1: تعاریف مفهومی متغیر¬های پژوهش........................................................................................................................................71
3-8-1-1: تعریف مفهومی متغیر وابسته.............................................................................................................................................71
3-8-1-2: تعریف مفهومی متغیرهای مستقل....................................................................................................................................71
3-8-2: تعریف عملیاتی متغیرهای پژوهش.........................................................................................................................................72
3-8-2-1: تعریف عملیاتی متغیر وابسته.............................................................................................................................................72
3-8-2-2: تعاریف عملیاتی متغیرهای مستقل...................................................................................................................................75
3-9: اعتبار و روایی...................................................................................................................................................................................81
3-9-1: اعتبار.............................................................................................................................................................................................81
3-9-2: پایایی............................................................................................................................................................................................85
3-10: روش¬های تجزیه و تحلیل داده¬ها..............................................................................................................................................86
3-11: نرم افزار مورد استفاده در تحقیق..............................................................................................................................................86
فصل پنجم
5-1: خلاصه¬ی پژوهش.........................................................................................................................................................................103
5-2: بحث و نتیجه¬گیری......................................................................................................................................................................107
5-3: راهکارها و پیشنهادها...................................................................................................................................................................113
5-3-1: پیشنهادهای پژوهشی.............................................................................................................................................................113
5-3-2: پیشنهادهای اجرایی................................................................................................................................................................114
5-4: محدودیت¬های تحقیق.................................................................................................................................................................115
منابع...........................................................................................................................................................................................................116
پیوست¬ها...................................................................................................................................................................................................